Get Receipts

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This FAQ refers exclusively to the purchase process. General questions about the product are answered on the Help page. If no answers can be found there either, our Support will help.

How does the purchase process work?

After entering the data in the purchase dialog, e-mails are sent from our trading partner and us (

For the next step, the current version of the Receipts app must be installed, which is available for download on this website.

There is a license file in our e-mail. This can be activated by double-clicking on it. If this does not work, please save the license file locally and drag it from the Finder onto the running Receipts app.

If you have any questions about using the app, it is also worth taking a look at our help page.

I am an entrepreneur in the EU, can I enter my VAT ID?

Yes, the international VAT ID number can be entered before selecting the payment method in the purchase dialog. The VAT will then be calculated accordingly.

Are there other ways to obtain the software?

Yes, the app is also available via the Apple AppStore. However, we recommend purchasing it here via our homepage, as this allows us to help you more flexibly in the event of problems.

Receipts is also available via a Setapp subscription.

In special cases, e.g. for larger volumes or if other means of payment such as bank transfer are desired, the purchase can also be processed directly, with invoicing from Germany. Please contact us via the support form.

I have misplaced my license, what can I do?

The license download link remains valid indefinitely and should be in your e-mail. If you still have problems, we will be happy to send you the license again. Contact us via support form.

What conditions apply?

Our license terms and privacy policy apply. Information about the manufacturer in the imprint.